Monday, December 21, 2015

Christina Kelly & Effectively Engaging Fashion Consumers

By Katie Onson


Fashion retail is one of the most rewarding jobs, provided workers are willing to put in the work. This goes without saying, but it's easy to see that interacting with customers can be a challenge, especially for those who aren't used to various personalities. This is where a strong learning experience can come into the picture, and Christina Kelly can help in this respect. Here is what you should know when it comes to interacting with these very customers.

For those who would like to know how to interact with customers, in fashion retail, being aware of first impressions is essential. The reason for this - and authorities in fashion like Christina DiMauro Kelly can say the same - is that someone who's polite might become rude or difficult to speak to when it takes longer than usual for them to be helped. Anyone who's worked in this field for an extended length of time can say the same. They have learned to adjust their expectations accordingly, and you should follow suit.

You should also know that patience is necessary if you are to work in fashion retail. To expand on this, let's say that an irritable customer approaches you with an item to return, only for you to learn that the receipt is past the return by date. If you're a newcomer in the store, you might be able to explain the situation before bringing over a supervisor to add further detail. This is yet another way to conduct yourself, as supported by Christina Kelly.

In order to engage with consumers as effectively as possible, do not forget to smile. It seems like an unspoken rule in the world of fashion retail, but you'll find that it's easier to do your job when you're able to smile. By doing so, you stand a greater chance of raising the spirits of others, even if they weren't having the best of ways before. It's a simple way to spread cheer, and it will help you interact with any customer while working your shift.

As you can see, there is quite a bit to know when it comes to interacting with customers in fashion retail. Even though this job might be challenging at points, you should know that you will get what you put into it before long. However, in order to ensure that this happens, the points covered earlier should be taken into account. By implementing these talking points, chances are that you will be able to succeed more in the world of fashion.




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